Echo setup problems. You need Alexa app to complete the setup process, Sometimes alexa device has setting issues. Firstly check your echo is connect with alexa or not. Download alexa app for the windows 8.1 pc , learn how to setup & trobleshoot alexa app. Contact Alexa support for more info https://www.smartechoguide.com.
SmartEchoGuide is a member of the community since September 2020.